Privacy Policy

Introduction

Prodegy Labs Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.prodegy-labs.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

Fill out contact forms on our website
Subscribe to our newsletters or updates
Register for our products or services
Contact us via email or phone
Interact with our webmail services (employees and authorized partners only)

Personal data may include:

Name
Email address
Phone number
Company name and designation
Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

IP address
Browser type and version
Operating system
Referring website
Pages visited and time spent on pages
Date and time of visit
Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

1.4 Microsoft Clarity and Analytics

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services: Process your requests, respond to inquiries, and deliver our products
To improve our website and services: Analyze usage patterns and optimize user experience
To communicate with you: Send updates, newsletters, marketing materials, and important notices (with your consent)
To comply with legal obligations: Meet regulatory requirements and respond to legal requests
To protect our business: Detect fraud, ensure security, and enforce our terms
For research and development: Understand market needs and develop new products

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

Consent: You have given explicit consent for processing (e.g., newsletter signup)
Contract: Processing is necessary for contract performance
Legitimate interests: Processing is in our legitimate business interests and does not override your rights
Legal obligation: Processing is necessary to comply with legal requirements

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist in operating our website and services (e.g., hosting, analytics, email services) under strict confidentiality agreements
Legal Requirements: When required by law, regulation, legal process, or governmental request
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection: To protect our rights, property, safety, or that of our users
With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection
Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

The nature of the information collected
The purpose for which it was collected
Legal, regulatory, or business requirements

When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data ("right to be forgotten")
Right to Restrict Processing: Request limitation on how we use your data
Right to Data Portability: Request transfer of your data to another organization
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at info@prodegy-labs.com. We will respond within 30 days of receiving your request.

8. Cookies Policy

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device.

Types of Cookies We Use:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: Track your activity to deliver relevant advertising (if applicable)

You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately at info@prodegy-labs.com.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence, where data protection laws may differ. By using our services, you consent to the transfer of your information to India and other countries where we operate.

We ensure appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable laws.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, our website does not respond to DNT signals. We will update this policy if we implement DNT signal response in the future.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us & Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Prodegy Labs Private Limited
Unit 101, Oxford Towers
139/88 HAL Old Airport Road
Bangalore, Karnataka, India - 560008

Email: info@prodegy-labs.com
Complaints: complaints@prodegy-labs.com
Website: www.prodegy-labs.com

We will respond to your inquiry within 30 days of receipt.

15. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

16. Specific Disclosures for Product Lines

Note: This Privacy Policy covers the Prodegy Labs corporate website. Our individual products (FX Trading Products, Vow2.Life, etc.) may have separate, product-specific privacy policies that provide additional details about data collection and usage for those services.