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Contact Information

General Inquiries

Support & Complaints

Support Email: support@prodegy-labs.com
Complaints Email: complaints@prodegy-labs.com

Note: Different product lines will have dedicated support/contact emails. These product-specific contact details will be updated and made available after each product launch. For now, please use the general support and complaints emails above.

Office Address

Prodegy Labs Private Limited
Unit 101, Oxford Towers
139/88 HAL Old Airport Road
H.A.L II Stage
Bangalore North
Bangalore - 560008
Karnataka, India

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Frequently Asked Questions

What is Prodegy Labs?

Prodegy Labs is a leading innovative product development company in India, dedicated to creating cutting-edge AI/ML solutions across multiple industries. While we have launched products in financial trading (FX Trading Bots) and social networking (Vow2.Life), our vision extends far beyond these categories. We are actively developing products in enterprise solutions, healthcare technology, public sector innovation, transport safety & security, wellness research, and daily life solutions. Our founders bring over 10+ years of solid product development vision and expertise, positioning us to become the best innovative product development company in India.

How can I contact your support team?

You can reach our support team through the following email addresses:

Important: Different product lines will have dedicated support/contact emails. These product-specific contact details will be updated and made available on our website after each product launch. For now, please use the general support and complaints emails listed above. We aim to respond to all inquiries within 24 hours.

What are your business hours?

We operate 24/7 to serve our global customer base. You can contact us anytime via email or through our contact form, and we'll get back to you promptly.

Do you offer customer support?

Yes! Our dedicated support team is available to assist with any questions or technical issues. You can contact us at:

Please note that as we launch new products, each product line will have its own dedicated support email address, which will be updated on our website after launch.

Is my data secure with Prodegy Labs?

Absolutely. We implement enterprise-grade security measures including encryption, secure data storage, and compliance with international security standards to protect your information.

What products does Prodegy Labs offer?

Prodegy Labs maintains a highly diverse product portfolio across multiple categories:

  • Financial Technology: FX Trading Bots and algorithmic trading solutions
  • Social Networking: Vow2.Life - AI-powered comprehensive social platform
  • Enterprise Solutions: Custom business applications, security systems, and enterprise-grade infrastructure
  • Healthcare & Wellness: Health research platforms and wellness solutions
  • Public Sector Innovation: Government and public sector technology solutions
  • Transport & Security: Transport safety systems and security applications
  • Daily Life Solutions: Consumer-focused applications for everyday needs

Our product development strategy is driven by market gaps and real-world needs, ensuring each product delivers tangible value. Visit our Products page to learn more.

Do you provide technical support for your products?

Yes, we provide comprehensive technical support for all our products. Our support team is available via email at support@prodegy-labs.com and responds to queries within 24 hours. For urgent issues, please use complaints@prodegy-labs.com for priority handling.

As we continue to launch new products, each product line will have its own dedicated support email address. These product-specific contact details will be updated on our website after each product launch to ensure you can reach the right support team for your specific product needs.

Can I schedule a demo or consultation?

Absolutely! Please fill out our contact form with your requirements, and our team will get back to you to schedule a demo or consultation at your convenience. We're happy to discuss how our solutions can meet your needs.

What payment methods do you accept?

We accept various payment methods including bank transfers, credit/debit cards, and digital payment platforms. Payment terms and methods will be discussed during the consultation process based on your requirements.

Do you offer custom development services?

Yes, we offer custom development services tailored to your specific business needs. Our team specializes in AI/ML solutions, mobile and web applications, and enterprise-grade systems. Contact us to discuss your project requirements.

Where is your office located?

Our registered office is located at Unit 101, Oxford Towers, 139/88 HAL Old Airport Road, H.A.L II Stage, Bangalore North, Bangalore - 560008, Karnataka, India. You can view our location on the embedded map above or visit us during business hours.

How do I report a complaint or issue?

You can report complaints or issues by emailing us at complaints@prodegy-labs.com. We take all complaints seriously and aim to resolve them promptly. You can also use our contact form for non-urgent matters.

Do you have a privacy policy?

Yes, we have a comprehensive privacy policy that outlines how we collect, use, and protect your personal information. You can review our Privacy Policy for detailed information about data handling and your rights.

What technologies do you use in your products?

We use cutting-edge technologies including AI/ML algorithms, Erlang/Elixir for messaging infrastructure, cloud-native databases, edge computing, TypeScript, React, and modern serverless architectures. Our technology stack is designed for scalability, reliability, and performance.

Are your services available globally?

While our primary focus is on the Indian market, we serve customers globally. Our products are accessible worldwide, and we provide support across different time zones. Data for Indian customers is stored in India to comply with local regulations.

How can I stay updated with your latest products and updates?

You can stay updated by visiting our website regularly, following our official communications, or contacting us directly. We also share updates about new features and products through our official channels.

What is Prodegy Labs' vision and product development approach?

Our founders bring over 10+ years of solid product development vision, planning, and execution expertise. We are committed to becoming the best innovative product development company in India. Our approach is built on three core pillars:

  • Market Survey & Industrial Analysis: Deep research into market gaps and industry needs
  • Personal and Professional Experience: Leveraging decades of combined experience from Financial Services, IT, Manufacturing, and Public Sectors
  • Government Data and Public Sector Insights: Utilizing public data and government insights to identify opportunities

We transform insights into tangible products through validation, practical design, impact measurement, responsible scaling, and ensuring long-term sustainability. Our diverse product portfolio reflects our commitment to innovation across multiple industries and sectors.

Why is Prodegy Labs different from other product development companies?

Prodegy Labs stands out through our comprehensive approach to product development:

  • Diverse Portfolio: We don't limit ourselves to one category - our products span finance, social networking, enterprise, healthcare, public sector, transport, and daily life solutions
  • Proven Experience: Our leadership team brings 87+ years of combined global experience from top-tier industries
  • Product-First Approach: We focus on creating innovative products that solve real problems, not just services
  • Technology Agnostic Excellence: We use the best technology stack for each product, from Erlang/Elixir to TypeScript, React, and modern cloud architectures
  • Long-term Vision: With 10+ years of product development planning, we're building for sustainable, scalable growth

Our goal is to be recognized as India's premier innovative product development company, creating solutions that make a meaningful impact on businesses, individuals, and society.